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Postage & Returns


FREE Postage for ALL Orders

HEARING SAVERSPostage is FREE for all purchases.

We ship to all addresses across Australia via regular Australia Post, which typically takes between 3-9 days after shipping date. We also offer the option of Express Post or Courier for next day delivery, for orders placed before 12pm on weekdays.

Unfortunately, we are unable to post to customers outside Australia.

Shipping OptionTypical DeliveryPrice
Regular Australia Post 3 - 9 business days FREE
Express Post Next business day when placed before 12pm* $6.95
Courier (requires signature) Next business day when placed before 12pm* $12.95
In Store Pickup
(Bentleigh & Malvern
clinics only)
Mon - Fri, 9am - 5pm
Sat, 9.30am - 1pm

* Please note that some items are custom ordered and shipped within 2-3 business days. These items will arrive next business day after shipping date. Next business day delivery within the Australia Post express post delivery network.

Australia Post Changes from 4 January 2016: Regular post will be delivered up 2 business days longer, and will vary based on destination.


You may return items within 30 days of delivery for a full refund if you are not fully satisfied with the product. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If an item was ordered incorrectly, for example the wrong size batteries or domes, we will gladly replace the item for the correct model as long as the package remains undamaged and unopened. You should expect to receive your refund within 1-2 weeks weeks once the item is returned. If you need to return an item:

  • Login to your account
  • View the order using the "Complete Orders" link under the My Account menu
  • Click the Return Item(s) button

We'll notify you via e-mail of your refund once we've received and processed the returned item.



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