Buy discounted hearing aids from HEARING SAVERS

• How do I buy hearing aids online?

• What do I get with my new hearing aids?

• Where can I arrange a fitting appointment?

• Why do I need a fitting appointment?

• Why are the prices so low at HEARING SAVERS?

• What are my payment options?

• What rebates are available?

• What after-care service is provided?

• How can I contact you to find out more?

How do I buy hearing aids online?

1. Choose your Hearing Aids

• Select your hearing aid model and colour option from our online catalogue of hearing aids
• Order and pay for your hearing aid online securely using your credit card or PayPal, or give us a call to arrange payment
• If you can’t find the model you’re after, contact us and we’ll source it for you… at the lowest possible price

2. Arrange a Fitting Appointment

• Once we process your order, we’ll contact you to arrange an appointment to custom fit and program your hearing aids
• You can choose a fitting appointment at any of our hearing clinics across Australia

3. Fit your New Hearing Aids

• At your fitting appointment, your hearing practitioner will custom fit your new hearing aids and chosen accessories, ensuring that you are happy with the comfort and sound quality
• You will receive a 1-year supply of fresh, premium hearing batteries and will be offered a Review appointment to fine-tune your hearing aids in approximately 1-2 weeks
• Allow approximately 1-hour for your first appointment

4. Enjoy your New Hearing Aids

• There are absolutely NO hidden or extra costs
• Rest assured that you're covered with our complete after-care service inclusive of our 30-day money-back trial, 1-year of service, extensive manufacturer warranties and on-going batteries and accessories at the lowest prices in Australia

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What do I get with my new hearing aids?

Join thousands of delighted customers	FREE
Price Beat Guarantee
30-day hearing aid trial, with money-back satisfaction guarantee
Comprehensive hearing test
Custom hearing aid fitting & programming, tailored to your specific hearing loss and listening needs
Review appointment to fine-tune your new hearing aids
1-year supply of fresh, premium disposable hearing aid batteries
1-year free hearing aid adjustments and service
On-going in-house hearing aid cleaning, minor servicing and maintenance
Further discounts for Pensioners & Veterans* ... call us on 1800 00 4327 to find out more
Take advantage of your private health insurance rebates
3-year manufacturer product warranty (minimum)
1-year manufacturer warranty for accidental loss & damage^
Custom ear moulds (if required)
Choice of hearing aid colours
Absolutely NO hidden costs and NO extra costs

Satisfaction Guarantee

We will gladly provide you with a replacement or full refund within 30 days of fitting if you're not fully satisfied with any of our hearing aids.

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Where can I arrange a fitting appointment?

All hearing aids supplied by HEARING SAVERS require a fitting appointment with a qualified hearing practitioner.

We can arrange your fitting appointment at any of our 50 hearing aid clinics across Australia:

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Why do I need a fitting appointment?

All hearing aids offered by HEARING SAVERS require at least one in-person appointment to test your hearing and tailor your new hearing aids to the shape of your ears, and program them to your specific hearing loss and your individual listening needs.

Hearing aids are medical devices which need to be customised for you by a qualified and experienced hearing practitioner; hearing aids are not simply an off-the-shelf product. We also want to ensure you're getting the best possible outcome, in terms of comfort, sound quality and usability, when you buy hearing aids from HEARING SAVERS.

Allow approximate 1-hour for your fitting appointment and please feel free to bring along any family or friends. No payment is required. You will be offered a Review appointment to fine-tune your hearing aids in approximately 1-2 weeks.

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Why are the prices so low at HEARING SAVERS?

We offer savings of up to $3,000+ per pair of hearing aids and will beat any written quote or advertised price by 5%.

Our proposition to you is unique – world-leading hearing technology at the best prices in Australia. We offer transparent pricing with our Price Beat Guarantee, so you can shop with confidence knowing that you're never paying too much at HEARING SAVERS.

The inception of the business came as the founders saw a void in the market to provide exceptional hearing technology at fantastic prices with personal fitting services nationally.

HEARING SAVERS is an efficient, streamlined business, without the significant overheads incurred by many of the larger hearing companies in Australia, so we pass the savings directly to you. In addition, we purchase in bulk to further reduce our costs.

We offer only genuine, top-class hearing products sourced from reputable, global manufacturers. All hearing aids are purchased locally in Australia, which means you're covered by local support and local warranty - no need to send your hearing aids overseas.

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What are my payment options?

You can shop securely online using your:

• Visa, MasterCard or American Express; or
• PayPal account

We use the online services of Stripe and PayPal to secure our online payments. Alternatively, you can pay by:

• credit card over the phone
• credit card or debit card at our clinics
• cheque
• cash at our clinics
• completing a manual order form
• electronic funds transfer (EFT) – please contact us on 03 9557 6412 for details.

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What rebates are available?

You may be eligible for a rebate for your hearing aids from:

• Private health insurance
• WorkCover or TAC
• Medical expense tax offset – please contact your accountant for details

We offer further discounts for Pensioners & Veterans under the Commonwealth Hearing Services Program (please note that conditions apply).

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What after-care service is provided?

You can rest assured that we will look after your hearing needs and your new hearing aids after fitting with:

• 1-year supply of batteries – at your fitting appointment, your practitioner will supply you with 1-year of fresh high-quality disposable batteries.
  
• 12-months of service appointments – all hearing aids purchased from HEARING SAVERS carry 12-months of services appointments as required from the date of first fitting.
  
• 3-year manufacturer warranty – your new hearing aids carry a minimum 3-year manufacturer's warranty against defects - some hearing aid models include a 4-year or even market leading 5-year warranty (see product details page for more information). Please contact your practitioner should you believe your hearing aid to be faulty, and they will arrange for an inspection and repair as required.
  
• 12-month manufacturer warranty for loss and damage – should you accidentally lose or damage your hearing aid within the first 12-months of fitting, your hearing aid can be replaced with a new one. Please note that conditions and excess may apply.

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How can I contact you to find out more?

Our head office is located in Bentleigh, a leafy suburb in south-eastern Melbourne, VIC, Australia.

HEARING SAVERS
494 Centre Rd
Bentleigh VIC 3204

You can contact us via:

• Email at save@hearingsavers.com.au or via our contact form
• Visit our Bentleigh or Malvern hearing clinics, Monday – Friday from 9am to 5pm
• Give us a call on freecall 1800 00 HEAR (4327)

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