HEARING SAVERS is committed to ensure the safety and well-being of all our team, our valued clients, our communities and everyone we contact.
As an essential service, we are Open
We have taken appropriate safety measures to continue delivery of the very best hearing care services in Australia, in a safe and secure manner. All our team members are fully vaccinated, and we will ask you for your vaccination certificate when attending an appointment,
With the lifting of restrictions, HEARING SAVERS is open for all hearing appointments – hearing tests, hearing aid fittings, hearing aid service & adjustments and wax removal.
Clinics are Open
We are taking appointments and ready to support you with all your hearing care needs, including hearing tests, hearing aid adjustments and fittings.
Drop-off contactless service is available for hearing aid repairs, cleaning and maintenance, along with free delivery of batteries, domes and all hearing aid accessories.
Tele-Audiology is Open
Online Shop is Open
We are fully stocked with batteries, domes, wax guards, wireless accessories and cleaning products. Your orders will be processed within 1 business day. Fresh stock is arriving daily – keep an eye out for specials. Order online today!
Hearing Helpline is Open
We can offer you over-the-phone, live chat and email assistance and advice. Contact HEARING SAVERS on freecall ☎ 1800 00 4327 or firstname.lastname@example.org
We have taken strict measures to ensure all our clinics have the right sanitisation and hygiene procedures according to the latest Australian Government Department of Health advice and Audiology Australia updates.
We will continue to watch and abide by all government advice about coronavirus to ensure the continued safety of our customers and wider community.
Wearing a mask with hearing aids?
We understand that wearing a mask with hearing aids can cause communication difficulties and discomfort, especially if you are wearing a hearing aid that sits behind your ear.
What hearing services can I access via Tele-Audiology?
Once you have an audiogram from an initial hearing test, we can offer you:
- new hearing aid fittings
- replacement hearing aid fittings
- follow up and routine fine-tuning of your hearing aids
- hearing advice, general trouble-shooting and hearing aid care
.... without leaving the comfort of your own home!
The remote care technology allows hearing aid wearers to speak with our Audiologists through video calling, using your smartphone or tablet, and for our Audiologists to carry out programming adjustments remotely, so you don’t have to attend the clinic unnecessarily.
Australia Post delivery delays
While we are processing and dispatching your orders promptly, Australia Post is experiencing delivery delays in their network due to limited flights, social distancing requirements and a substantial increase in parcel volumes as more people shop online.
Express Post remains the fastest postal delivery option, but current circumstances mean Australia Post can't guarantee next-business-day delivery at the moment.
Once your order leaves our premises, we are reliant on Australia Post for delivery and we appreciate your understanding.
When you confirm your appointment, please let us know if you have:
- recently been ill or have a fever; or
- have travelled overseas in the last 14 days.
We will reschedule your appointment to a future date in these cases.
We'd love to hear from you
Your safety and wellbeing are our priority - rest assured that our clinics are safe to visit.
Stay safe, take care and we look forward to hearing from you!
To find out which hearing aids are Tele-Audiology compatible and to learn more how remote care can best take care of your hearing health in the current climate contact:
Phone ☎ 1800 00 4327